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Nationwide selects DocuSigns for new insurance policies, account changes and claims

IBR Staff Writer Published 17 May 2013

Nationwide Mutual Insurance has selected DocuSign to streamline new policies, account changes and claims as well as to automate paper transactions for customers, agents & employees.

The company will use DocuSigns to achieve straight-through processing while providing better, faster, more convenient and secure experience for customers and agents.

DocuSign chief revenue officer Neil Hudspith said, "Nationwide will save significant time in managing documents and getting signatures with DocuSign, resulting in increased efficiency for customers, agents, and employees."

In addition to DocuSigning employee paperwork, the company has installed DocuSign within its existing procurement system to streamline purchasing.

Nationwide Insurance sales automation strategy and design associate vice president Cheryl Thompson said that DocuSign will enable the company to reduce paper and storage costs while saving time by eliminating the hassles of managing paper.

"By automating processes and keeping transactions fully digital with DocuSign, we will provide a fast and effective eSignature process for our members that will save them time," Thompson added.